Privacy Policy

1. Introduction

Welcome to the Dharamshala Alumni Portal ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, graduation year, student ID
• Contact Data: Email address, phone number, postal address
• Profile Data: Your interests, preferences, feedback, and survey responses
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website and services
• Payment Data: Payment transaction information (we do not store complete card details)

3. How We Collect Your Data

We use different methods to collect data from and about you including:

• Direct interactions: When you register, update your profile, make payments, or contact us
• Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns
• Third parties: We may receive personal data about you from analytics providers such as Google Analytics

4. How We Use Your Information

We use your personal data for the following purposes:

• To register you as a new member
• To manage your account and provide you with our services
• To process and deliver event registrations
• To manage payments, fees and charges
• To communicate with you about events, news, and updates
• To improve our website and services
• To conduct data analysis and research
• To ensure network and information security

5. Data Sharing and Disclosure

We may share your personal data with:

• Other Alumni Members: Basic profile information may be visible to other members in the directory
• Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, email service providers)
• Legal Requirements: If required by law or to protect our rights

We do not sell your personal data to third parties.

6. Payment Processing

We use Razorpay as our payment gateway. When you make a payment:

• Your payment information is processed securely by Razorpay
• We do not store complete credit card details
• Payment transactions are encrypted using industry-standard SSL technology
• Please refer to Razorpay's privacy policy for how they handle your payment data

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

9. Your Rights

Under data protection laws, you have rights including:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your personal data
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we are relying on consent

10. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience and allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or hard drive of your computer. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

11. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

13. International Data Transfers

Your data is stored and processed in India. We ensure that adequate safeguards are in place to protect your personal data.

14. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

15. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: privacy@alumniportal.com
• Phone: +91 1234567890
• Address: Dharamshala, Himachal Pradesh, India

16. Complaints

If you have concerns about how we handle your personal data, you have the right to make a complaint to the relevant data protection authority in your jurisdiction.